• Concussion Clinic | ICBC | WSBC

Early Access Concussion Recovery (EACR) Program



This program is available at our East Vancouver location and is to support recovery of ICBC customers who sustained a concussion in a motor vehicle accident.

    • EACR 6-week program is to support recovery of ICBC customers who have a concussion by facilitating early assessment, education, reassurance, return to ADL/Work and appropriate treatment.


The Core Provider Team will consist of an Occupational Therapist (OT) and a Physical Therapist(PT) or Chiropractor (Chiro) that meet the Provider Qualification Requirements


When appropriate for the Customer’s treatment needs, a treatment plan may also include treatment delivered by Supporting Provider Team members, which may include a Counsellor (CO) or Kinesiologist (KIN).



    • At the time of Intake Assessment, a claim that is within the Early Access Period (i.e., a claim with an accident date that was less than 12 weeks ago)
    • Must be off work, school or caregiving duty with no expected return date
    • Not independent with essential activities of daily living

Program Flow:

    • 6-week Program
    • 3 hours of direct care per week

      • One weekly one-to-one session with each of the Core Providers
      • One weekly education session dedicated to topics related to concussion recovery
      • One weekly telephone or video conference contact
      • Ongoing necessary direct care
      • Any treatment session with the Supporting Provider Team that are deemed necessary
      • Potential Group Sessions


ICBC Early Access Concussion Program Clinic



    Approved Concussion Rehab Provider for Work Safe BC


    When people have a work-related injury or disease, we help them get the health care and rehabilitation services they need. This may include consultation with a physiotherapist. Services may include physiotherapy services for musculoskeletal and orthopedic injuries, concussions and vestibular injuries, as well as home and neurological physiotherapy services.

    The Early Concussion Assessment & Treatment (ECAT) program is delivered by a physical therapist and an occupational therapist. The primary focus of the program is early assessment, education, and reassurance, with focused intervention as needed, to facilitate a safe and durable return to work for injured workers with confirmed or suspected concussions.

    Practitioners develop an individualized treatment plan to address the specific needs of each worker in the program. Treatment plans may include:

        • Vestibular rehabilitationWSBC Work safe BC
        • Physiotherapy treatment (for concussion-related whiplash)
        • Cognitive rehabilitation
        • Occupational therapy treatment
        • Group education and rehabilitation sessions
        • Return-to-work planning and support, which may include visiting a job site








    Concussion is defined as a mild traumatic brain injury caused by a blow to the head or neck, or elsewhere in the body where high forces are transmitted to the head. The presentation of concussion varies widely, but common symptoms include headaches, fatigue, dizziness, and trouble with sleeping. Generally, concussion symptoms are the result of functional changes within the brain rather than permanent structural damage. This is good news, as it means that the majority of concussions will resolve over time. However, the recovery time of concussions can vary widely, and there are many things that can be done to help speed up the recovery process.

    In the past, individuals were advised to rest completely in a quiet dark room for several days after a concussion. However, recent research has shown that total rest delays recovery. Rather, the recommendation now is for relativerest, with a focus on rapidly returning to your activities of daily living. A physiotherapist can help you balance rest with active recovery by monitoring your symptoms and guiding you through a safe and gradual return to school, work, or sport. Additionally, a physiotherapist can treat many symptoms associated with concussions such as headaches, dizziness, and neck pain.

    Additionally, many patients may benefit from care from a chiropractor, naturopath, RMT, or kinesiologist. Contact our clinic or book in with any of our therapists if you are unsure where to start.

    Concussion Word Cloud

    There is no one-size-fits-all for concussion care, as every concussion patient presents with different signs and symptoms. Some of the services we can offer include:

        • Acupuncture
        • Spinal and cervical (neck) decompression
        • Intramuscular stimulation
        • Massage, manual therapy, and chiropractic care
        • Naturopathic care for help with sleep, nutrition, and reducing fatigue
        • Temporomandibular Joint (TMJ) Physiotherapy for jaw pain
        • Vestibular Therapy for dizziness and vertigo







    How long should I wait before being assessed?

    An initial rest period of 24-48 hrs is recommended. After that, the sooner an assessment can be done, the quicker you can get professional advice and care to manage symptoms and guide your recovery

    I think I have suffered a concussion. Should I see a physician?

    It is a good idea to see your physician for check up and referral for treatment. Most concussions do not require medical management or imaging. You will likely be advised to rest and seek a physiotherapist or chiropractor. If necessary, our professionals can communicate with your physician throughout the recovery process.

    How many sessions will I need?

    The presentation of concussion can vary widely. Some people will only need a few sessions to guide their recovery. It is important to seek help early for treatment, advice and guidance. Persistent symptoms are called Post Concussion Syndrome and a small percentage of people are at risk. Coast Therapy offers multiple professions that can assist your recovery needs.

    My doctor recommended I rest. Should I see a physiotherapist?

    Rest is generally recommended for the first 24-48 hrs after suffering a concussion. Depending on your situation, a guided and gradual return to activity is advised. Our physiotherapists and other health professionals can determine how much activity is best for you and your recovery.

    Coast Therapy is an award-winning provider of Massage Therapy & Physiotherapy services to Port Coquitlam, East Vancouver, Port Moody, Pitt Meadows, Maple Ridge and Coquitlam residents for over 16 years.

    We offer extensive experience in manual therapy and active care for complex sport & injury rehabilitation, prenatal & post-partum care, medical conditions, chronic pain, and general wellness concerns. Our therapists are experts in helping you achieve long-lasting pain relief and functional improvement.